A Moat Made of Tokens Is Not a Moat
Copying a process built from words got a thousand times cheaper in three years, and a patent takes two. The defenses that remain are made of atoms, permission, and attention.
Digital Transformation
How organizations adopt and adapt to technology
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The Cruelty Is the Point
I pay for a gigabit and get a tenth of it. The support chat went silent the moment the problem got easy. Maybe the robot is the humane one.
More Famous Than the Pope
GTE spent billions building distribution. Now distribution is free, and the only scarce resource left is attention. This is not obviously good news.
Why You Should Ask How Before You Ask a Model to Do the Job
Before you ask a model to do the job, ask how it would do the job. You find out what it misunderstood, what it was about to assume, and occasionally that it knows a better route than the one you had in mind.